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Website care and maintenance

A website that stays fast, safe and booking calls.

Website care for home service businesses: updates, backups, security, speed and hosting handled every month, plus small edits when you add a service, a town or a new photo. Your site keeps working while you're on jobs.

  • WordPress, theme and plugin updates, tested before they go live
  • Daily backups and one-click restore
  • Security, uptime and form monitoring
  • Small content edits included every month
Month to month One client per trade and area Reply within 1 business day
Example · mobile load time Example
1.9s

Example: mobile load time after cleanup and caching on a locksmith site that took 6 seconds to load. Example figures, not a specific client.

01 Updates tested first
02 Forms checked every month
03 Edits done in 2 business days
Daily

Backups kept off-site, with one-click restore

24/7

Uptime and security monitoring with alerts

2 days

Target turnaround for small content edits

100%

Of the site, domain and hosting stay in your name

How we work, not a promise of results.

Example project · Locksmith Example · not a specific client

The contact form had been broken for weeks

Example: a locksmith noticed fewer web leads but the phone still rang, so nobody looked. Our first monthly check found a plugin update had broken the quote form, the site took six seconds to load on phones, and backups had stopped. We fixed the form the same day, cleaned up the plugins and set up caching and daily backups.

See example projects
1.9s

Example: mobile load time

0

Example: missed form leads since

Why website care matters

A website isn't a one-time job.

Most contractor sites are built once and left alone. Within a year, updates pile up, pages slow down and a form quietly breaks. Website care keeps three things in shape every month.

01

Speed that keeps rankings

Slow pages lose visitors and rankings, especially on phones. Sites get slower over time as plugins, images and scripts pile up.

What we do: caching, image compression, plugin cleanup and a monthly speed check on mobile.

02

Security that keeps you online

Out-of-date plugins are the most common way small business sites get hacked. A hacked site can be flagged by Google and lose calls for weeks.

What we do: tested updates, a firewall, malware scans, daily backups and a restore plan.

03

Content that stays current

New services, new towns, new photos and seasonal offers should be on the site within days, not months.

What we do: small edits included every month, plus a quick request process by email or text.

What's included

Everything a site needs, every month.

One flat monthly plan covers updates, security, backups, speed, monitoring and small edits, with a short report so you know what was done.

⚙

Updates, tested

WordPress, theme and plugin updates applied after testing, so an update never breaks the site.

  • Core, theme and plugin updates
  • Tested on a staging copy
  • Rollback if anything breaks
⚠

Security and backups

Firewall, malware scans and daily off-site backups, with a tested way to restore.

  • Daily off-site backups
  • Malware scanning
  • Login and firewall protection
◈

Speed and hosting

Fast, reliable hosting, or care for the hosting you have, plus caching and image optimization.

  • Caching and image compression
  • Core Web Vitals on mobile
  • Hosting setup or management
☎

Form and call checks

Every form and call button tested each month, so no lead gets lost to a broken form.

  • Monthly test submissions
  • Email delivery checks
  • Click-to-call checks
✎

Small edits included

New photos, service updates, a new town, a holiday banner or a price change on request.

  • Text and photo updates
  • New sections on existing pages
  • 2 business day turnaround
▤

Uptime and reporting

Round-the-clock uptime monitoring and a short monthly report of what was updated, fixed and changed.

  • 24/7 uptime alerts
  • SSL and domain renewal checks
  • Monthly care report
What usually goes wrong

What happens when nobody's watching.

These are the problems we find most often on contractor sites that have been left alone for a while.

The problem

A plugin update broke the quote form and nobody noticed for weeks.

Our fix

Forms tested every month, plus alerts if form emails stop arriving.

The problem

Dozens of plugins, huge images and old scripts make the site crawl on phones.

Our fix

Plugin cleanup, image compression and caching, checked on mobile every month.

The problem

Backups were never set up, or they stopped working months ago.

Our fix

Daily off-site backups, with a restore tested so we know it works.

The problem

The site still lists old services, old phone numbers or towns you no longer cover.

Our fix

Small edits included, so the site always matches how you work today.

How we measure success

Four numbers. Every month.

Each month you get a short care report: updates applied, backups taken, uptime, speed on mobile, forms tested and edits made. If something breaks, you hear from us first, usually before a customer notices.

☎

Calls

Tracked numbers on your site, profile and ads, with source, duration and recordings, so you can see which calls became jobs.

✉

Forms

Every quote request and booking form, tagged by the page and the search that brought it in.

⌖

Map rank per area

A grid of ranking points across your service area, so you see the towns where you win and the ones still missing.

$

Cost per lead

What you spend divided by real leads, by channel. The number that tells you where the next dollar goes.

Related services

Care works best with these.

A cared-for site is the base for everything else. These services build on it.

Questions

Website care questions.

Something else on your mind? Send a message and we'll reply within one business day.

Do I need website care if my site works fine?

A site that works today can break after an update, slow down as content grows, or get hacked through an old plugin. Care catches those problems early, usually before a customer notices.

Can you take care of a site you didn't build?

Yes, as long as it runs on WordPress or another platform we support. We start with a quick check, fix anything urgent, then move it onto the monthly plan.

Do I have to move my hosting?

No. We can look after the hosting you already have. If it's slow or unreliable, we'll recommend fast hosting in your name and handle the move.

What counts as a small edit?

Text and photo changes, a new section on an existing page, updated hours, a new town in your service area or a seasonal banner. New pages and redesigns are quoted separately.

Will website care help my SEO?

Yes, indirectly. Fast, secure, error-free sites are easier for Google to crawl and nicer for visitors, and a working form means every visit can become a lead.

What happens if the site gets hacked?

We restore a clean backup, close the hole, scan for anything left behind and ask Google to review the site if it was flagged.

Who owns the site?

You do. The domain, hosting and site are in your name, and you keep everything if you leave.

Ready when you are

One team.
Built to rank.

We take one client per trade in each area and run it like the owner would. Tell us what you do, where, and what isn't working.

Book a strategy call 20 minutes · no slides · we'll tell you if we're a fit
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