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Review management for contractors

More 5-star reviews, without chasing customers.

Review management for home service businesses: an automatic request after every finished job, fast and professional replies to every review, and a plan for the bad ones. More recent reviews help you climb on Google Maps and turn more searchers into calls.

  • Automatic text and email review requests after each job
  • Replies to every review, good or bad, within one business day
  • Google, Yelp, Facebook, BBB and Angi monitored in one place
  • Reviews shown on your site, linked to the right service pages
Get a free review check Call +972 52-489-3332
Month to month One client per trade and area Reply within 1 business day
Example · new Google reviews Example
+48

Example: new Google reviews in six months for a garage door company that had asked for reviews only by hand. Example figures, not a specific client.

01 Request sent the day of the job
02 Every review answered
03 Monthly review report
1 day

Target reply time for every new review

5

Review sites monitored: Google, Yelp, Facebook, BBB and Angi

0

Fake or paid reviews. Everything follows Google's rules

100%

Of the review accounts stay in your name

How we work, not a promise of results.

Example project · Garage doors Example · not a specific client

From 31 reviews to the top 3 on Maps

Example: a garage door company had 31 Google reviews, most of them over two years old, while the top 3 on Maps had 150+. We set up an automatic text after every closed job, wrote reply templates the owner could approve in one tap, and handled two unfair reviews through Google's own process. The steady flow of new reviews helped the profile move into the Maps top 3 for its main town.

See example projects
+48

Example: new reviews in 6 months

4.8

Example: average rating

Why reviews matter for service businesses

Reviews decide who gets the call.

When someone's garage door is stuck or the AC quits, they compare the three businesses on Maps and call the one people trust. Reviews do three jobs at once, and most contractors only get the benefit of one.

01

Ranking on Maps

Google looks at how many reviews you have, how recent they are and what they say. A profile with a steady flow of new reviews usually beats one with a big but old pile.

What we do: a request after every finished job, so new reviews keep coming every week, not in bursts.

02

Winning the click

Searchers read the last few reviews and your replies before they call. A calm, specific reply to a bad review often does more for trust than ten good ones.

What we do: replies to every review within a business day, in your voice, approved by you.

03

Feeding AI answers

ChatGPT, Google AI Overviews and other AI tools pull from reviews when they recommend local businesses. Reviews that mention the service and town help you show up.

What we do: requests that make it easy for customers to mention the job and the town, without scripting what they say.

What's included

A review system that runs itself.

We set it up once, connect it to how you close jobs, and manage it every week. You approve replies; we do the rest.

☎

Automatic review requests

A short text and email go out when a job is marked done, with one tap to your Google review form.

  • Text and email requests
  • Friendly reminder after 3 days
  • Works with your job software
✎

Replies to every review

Every review gets a personal reply. Good ones get thanked; bad ones get a calm, specific answer that shows future customers how you handle problems.

  • Replies within one business day
  • Written in your voice
  • You approve before posting
⚠

Bad review plan

Fake, spam or off-topic reviews are reported through Google's own process. Real complaints get a reply and a follow-up offer to make it right.

  • Policy-based removal requests
  • Escalation steps documented
  • Owner alert within the hour
⌖

Multi-site monitoring

Google, Yelp, Facebook, BBB and Angi in one dashboard, so nothing sits unanswered.

  • One inbox for all sites
  • Alerts for 1-3 star reviews
  • Duplicate listing checks
★

Reviews on your website

Your best recent reviews shown on the homepage and on the matching service and town pages, where they help people decide.

  • Reviews by service and town
  • Auto-updating review feed
  • Fast, mobile-friendly display
▤

Monthly review report

New reviews, average rating, reply time and how you compare with the top 3 on Maps, in plain English.

  • Reviews and rating trend
  • Competitor comparison
  • Which jobs bring the most reviews
What usually goes wrong

Why good contractors have few reviews.

Most businesses we check do great work but have fewer reviews than they deserve. It's almost always the same few reasons.

The problem

Reviews are only asked for when the owner remembers, so they come in bursts and then stop.

Our fix

An automatic request after every finished job, so new reviews arrive every week.

The problem

Bad reviews sit with no reply, and that's what new customers read first.

Our fix

A calm, specific reply within a business day, plus a plan to make it right offline.

The problem

Only happy customers are asked, or reviews are offered for a discount.

Our fix

Everyone gets the same request, with no incentives, so reviews stay within Google's rules and don't get removed.

The problem

Great reviews live only on Google and never help the website.

Our fix

The best ones shown on the matching service and town pages, where they help people decide to call.

How we measure success

Four numbers. Every month.

We track new reviews, average rating, reply time and how you stack up against the top 3 on Maps, plus the calls and direction requests from your Google profile. You get a short report every month and an alert the same day a bad review comes in.

☎

Calls

Tracked numbers on your site, profile and ads, with source, duration and recordings, so you can see which calls became jobs.

✉

Forms

Every quote request and booking form, tagged by the page and the search that brought it in.

⌖

Map rank per area

A grid of ranking points across your service area, so you see the towns where you win and the ones still missing.

$

Cost per lead

What you spend divided by real leads, by channel. The number that tells you where the next dollar goes.

Related services

Reviews work best with these.

Reviews feed your Google Business Profile and your local rankings. These services work hand in hand with them.

Google Business Profile Local SEO SEO audit AI search Local Services Ads Website design SEO services Free site check
Questions

Review management questions.

Something else on your mind? Send a message and we'll reply within one business day.

Do reviews really help my Google Maps ranking?

Yes. Google says review count and score are part of how it ranks local businesses, and in practice a steady flow of recent reviews helps. Reviews also decide which of the top three businesses gets the call.

Can you remove bad reviews?

We can't delete reviews, and nobody honest can promise that. We can report reviews that break Google's rules, such as fake, spam, off-topic or conflict-of-interest reviews, through Google's own process. Real complaints get a calm reply and an offer to fix the problem.

Is it OK to offer a discount for a review?

No. Google's rules don't allow incentives for reviews, and it doesn't allow asking only happy customers either. Reviews collected that way can be removed and can put the profile at risk. We send the same request to every customer.

Will customers get annoyed by review requests?

Not when it's one short message right after the job, plus one reminder. Most people are happy to help a local business they just used. Customers can opt out with one reply.

Does it work with my job software?

Usually yes. Most field service tools can trigger a request when a job is closed. If yours can't, we set up a simple way for your techs or office to send it from their phone.

Who writes the replies?

We draft them in your voice and you approve them, or you can let us post replies to positive reviews automatically and approve only the negative ones.

How fast will I see more reviews?

Most businesses see new reviews in the first week after requests start. How many depends on how many jobs you close each month.

Ready when you are

One team.
Built to rank.

We take one client per trade in each area and run it like the owner would. Tell us what you do, where, and what isn't working.

Book a strategy call 20 minutes · no slides · we'll tell you if we're a fit
Add your area to continue →

Got it. We'll reply and tell you if your area is open.